Cancellation Policy

CANCELLATION, REFUND & BOOKING POLICY

CANCELLATIONS

WE REQUIRE A 14 DAY NOTICE TO CANCEL/RESCHEDULE YOUR WORKSHOP FOR

ANY REASON TO AVOID A 25% SERVICE FEE CHARGE.

NO SHOWS YOU WILL BE CHARGED UP TO A 50% SERVICE FEE FOR ANY NO SHOW TO YOUR WORKSHOP

We do understand there may be unforeseen circumstances which may mean you need to cancel a booking, but we would appreciate it if you could advise us of this change at your earliest convenience.

If you wish to amend your booking or transfer to a different workshop, please contact either Mindy Bering – Director, either through the contact section on the website or email mindybering@live.com. You will then be informed if this change is possible. If it is possible we will let you know about any additional fees that may be due, or anything else which would be necessary because of your requested change and ask you to confirm whether you wish to go ahead with the change. See information below.

1. All bookings must be secured by either a £25 deposit or advance payment.

We require a Registration Booking form to be completed before a workshop as this reserves your place. If you have not submitted the form and a deposit the place will not be held for you.

2. Remainder must be paid 14 days before workshop.
3. Group events, that last 1 day or less, such as wellness gatherings, must be paid in advance of event. Should you need to cancel your booking on a group event 14 days of cancellation is required to receive a refund. If less than 14 days’ notice of cancellation is given, no refund will be given, and funds cannot be transferred to an alternative option.
4. If you no longer want to undertake a workshop you have registered for and want to cancel it within 14 days prior to the commencement of the workshop a full refund of the deposit/ full payment will be refunded less any fees the card payment company has charged us. If a workshop is cancelled less than 14 days by the client the deposit/ full payment can be transferred to an alternative workshop/event/but will not be refunded.
5. No refund is offered for cancellations received by us less than 14 days of when a workshop is due to start or if you do not show up on the day of the workshop or the first day/weekend of the course unless this has been previously discussed us.
6. Should you fail to turn up for your event/ booking, your deposit or full fee paid will not be refunded or transferred. And all other future bookings will require full payment in advance.
7. If we cancel a workshop, we will discuss with you the possibility of transferring you to a different workshop or the same workshop with future dates. It is necessary that we obtain enough to run any workshop which is why this may become necessary. 
8. We offer staged payment options on most of our workshops. This, however, is on the strict understanding that if a client should pull out of a workshop before it starts then the full fees MUST be paid immediately.